Privacy policy
Last updated: 14 October 2026.
Who we are
This website is operated by LLC Karlson (ООО «Карлсон»), taxpayer number 5040188051, 155 Sovetskaya St, bldg 5, Bronnitsy, Moscow region, Russia. For any question about your data, write to zakaz@karlson.su.
What we collect
- What you send us in the quote form: your name, phone or WhatsApp number, email and the files you attach.
- Technical data that comes with the request: IP address, browser type, the page you sent the form from, the referring site and campaign tags (UTM) if you arrived from an advertisement.
Why we use it
Only to answer your request, prepare a quote, agree the project and, if we work together, to fulfil the contract. We do not sell your data and do not send newsletters without your separate consent.
Legal basis
Your consent, which you give by ticking the box in the form, and our steps to enter into a contract at your request.
Where it goes
Requests are stored on our servers in Russia and in our internal customer system. Notifications about a new request are delivered to our team by email and a messaging service. Your data is seen only by the employees who work on your request.
How long we keep it
As long as needed to answer your request and fulfil any resulting contract, or until you withdraw your consent, unless the law requires us to keep documents longer.
Your rights
You can ask us what data we hold about you, ask us to correct or delete it, and withdraw your consent at any time by writing to zakaz@karlson.su.
Cookies and third parties
The site does not use advertising cookies. It keeps campaign tags in your browser session so that we know which advertisement brought you. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.
We use Google Analytics to count visits and to see which pages and channels bring enquiries. It sets its own cookies and receives your IP address, browser details and the pages you view; we do not send it your name, phone, email or files. Data sharing with Google for its own purposes is switched off in our account. You can block these cookies in your browser settings or with the Google Analytics opt-out add-on.